WE ARE OPEN FOR BUSINESS

The following preventative measures have been implemented to help prevent the spread of the COVID-19. Thank you for your co-operation.

Updated as of New Advanced Lockdown April 7, 2021

Sales
  • Taylor Chrysler will be open by appointment only. Please contact us at 905-561-0314 or email sales@taylorchrysler.com to book your appointment.
  • All customers and suppliers entering the building will be required to wear a face-mask that covers the nose, mouth and chin - Hamilton City By-law 20-155
  • A Covid-19 questionnaire will be reviewed with everyone when making an appointment to visit the dealership (anyone answering YES to any of the 4 questions will not be permitted access to the dealership or vehicles)
  • Maximum capacity of showroom set at 25 people
  • Once you have arrived at the dealership please call or knock on the front showroom door - entry is only allowed through the front showroom doors. Upon entry you will check-in with the Concierge to fill out the Covid-19 Questionnaire and Sanitize your hands (the side doors to the showroom will be closed to the public)
  • Hand sanitizer is on the Concierge desk as well as a plexiglas shield for protection against droplets
  • We are scheduling appointments in 1 hour intervals but same day and instant appointments may be available
  • All sales offices have been outfitted with plexiglas shields for protection against droplets
  • All Showroom vehicles have been locked
  • Maximum of 2 customers from the same household will be allowed in any office at any given time - all others will be asked to wait outside or in the designated area where the seating plan has been spaced appropriately for physical distancing
  • Any discussions outside a sales office must follow physical distancing protocol by keeping a minimum of 6 feet apart at all times
  • If you wish to road test a vehicle your salesperson will bring the vehicle to the front of the dealership and disinfect the interior with a sanitizing wiper prior to your drive
  • Road Tests are to be done with the windows down when possible and limited to 10 minutes maximum
  • Only one customer may road test at a time with a Salesperson
  • Once your test drive is over please lock the vehicle and roll the windows up, your salesperson will return the vehicle to its parking spot 
  • **Washrooms are closed to the public during advanced lockdown
** Some exceptions apply

Parts, Service, Body Shop, Rentals
  • Taylor Chrysler will be open by appointment only. Please contact us at 877-545-2139 or email emaas@taylorchrysler.com to book your appointment.
  • All customers and suppliers entering the building will be required to wear a face-mask that covers the nose, mouth and chin - Hamilton City By-law 20-155
  • A Covid-19 questionnaire will be reviewed with everyone when making an appointment to visit the dealership (anyone answering YES to any of the 4 questions will not be permitted access to the dealership)
  • Same day appointments may be available depending on timing and daily schedule
  • Parts are available for curb side pickup, please call 888-700-4274 when you arrive to let us know you are in the parking lot, we will process your payment and bring the parts out to you (identification will be required)
  • For Parts, Service and Rentals once you have arrived at the dealership you may enter through the main Parts and Service door. Once you enter the building you will come to a desk barrier, a staff member will be able to help you at this time. A limit of one (1) customer at a time will be allowed to enter the Service and Parts area. All other customers are asked to wait outside or in their car until the line-up is depleted. We hope to be able to process paperwork very quickly so wait times are kept to a minimum
  • For the Bodyshop you may enter the through the main Bodyshop entrance door. Once in the hallway you can see if the Bodyshop office is occupied or vacant - there is a limit of 1 customer in the office at any given time - please wait outside if you see the office is occupied
  • All Parts, Service, Rental and Bodyshop stations have been outfitted with plexiglas shields for protection from droplets
  • Hand sanitizer is at all Parts, Service and Bodyshop stations for your use
  • A signature will be required on work orders. Our pens are sanitized with wipes after every use for your protection 
  • Our shuttle bus service has been suspended until further notice (we are offering low rate rental cars should you require alternate transportation)
  • Our waiting room will be closed during the province's advanced lockdown period
  • Our technicians will be wearing gloves that will be disinfected before and after working on your vehicle as well as a mask when in your vehicle
  • If we require removal of your wheels please leave your wheel lock key in the center console
  • **Washrooms are closed to the public during advanced lockdown
** Some exceptions apply

Together it will take all of us to help control the spread of this disease, thank-you for choosing Taylor Chrysler for your automotive needs.