The following preventative measures have been implemented to help prevent the spread of the COVID-19. Thank you for your co-operation.

Sales
  • Effective Monday July 20, 2020 all customers and suppliers entering the building will be required to wear a face-mask that covers the nose, mouth and chin - Hamilton City By-law 20-155
  • A Covid-19 questionnaire will be reviewed with everyone when making an appointment to visit the dealership (anyone answering YES to any of the 4 questions will not be permitted access to the dealership or vehicles)
  • Once you have arrived at the dealership you must enter through the front showroom doors and check-in with the Concierge (the side doors to the showroom will be closed to the public)
  • Hand sanitizer is on the Concierge desk as well as a plexiglass shield for protection against droplets
  • We are scheduling by appointment in 1 hour intervals but same day and instant appointments may be available
  • All sales offices have been outfitted with plexiglass shields for protection against droplets
  • Maximum of 2 customers from the same household will be allowed in any office at any given time - all others will be asked to wait outside or in the designated area where the seating plan has been spaced appropriately for physical distancing
  • Any discussions outside a sales office must follow physical distancing protocol by keeping a minimum of 6 feet apart at all times
  • If you wish to road test a vehicle your salesperson will bring the vehicle to the front of the dealership and disinfect the interior with a sanitizing wiper prior to your drive
  • Once your test drive is over please lock the vehicle and roll the windows up, your salesperson will return the vehicle to its parking spot 
  • Washrooms are open however a maximum of one person allowed at a time - there is hand sanitizer located outside the washroom doors - please use the hand sanitizer before entering the washroom

Parts and Service
  • Effective Monday July 20, 2020 all customers and suppliers entering the building will be required to wear a face-mask that covers the nose, mouth and chin - Hamilton City By-law 20-155
  • A Covid-19 questionnaire will be reviewed with everyone when making an appointment to visit the dealership (anyone answering YES to any of the 4 questions will not be permitted access to the dealership)
  • Same day appointments may be available depending on timing and daily schedule
  • Parts are available for curb side pickup, please call 888-700-4274 when you arrive to let us know you are in the parking lot, we will process your payment and bring the parts out to you (identification will be required)
  • For Parts and Service once you have arrived at the dealership you may enter through the main parts and service door. Once you enter the building you will see signage that will direct you to stand on the green floor "X" until a staff member directs you to either a Service Advisor station or the Parts desk.
  • For the Bodyshop you may enter the through the main Bodyshop entrance door. Once in the hallway you can see if the Bodyshop office is occupied or vacant - there is a limit of 1 customer in the office at any given time - please wait outside if you see the office is occupied
  • All parts, service and bodyshop stations have been outfitted with plexiglass shields for protection from droplets
  • Hand sanitizer is at all parts, service and bodyshop stations for your use
  • A signature will be required on work orders. Our pens are sanitized with wipes after every use for your protection
  • Our waiting room seating plan has been re-arranged to respect physical distancing protocol and as such can accommodate a maximum of 4 people  
  • Our shuttle bus service has been suspended until further notice (we are offering low rate rental cars should you require alternate transportation)
  • We will be required to wear a face mask when entering the building as per Hamilton City By-law 20-155
  • Our technicians will be wearing gloves that will be disinfected before and after working on your vehicle
  • If we require removal of your wheels please leave your wheel lock key in the center console
  • Washrooms are open however a maximum of one person allowed at a time - there is hand sanitizer located outside the washroom doors - please use the hand sanitizer before entering the washroom

Together it will take all of us to help control the spread of this disease, thank-you for choosing Taylor Chrysler for your automotive needs.